Terms of Service
Last updated: June 2026
These Terms of Service (“Terms”) govern your access to and use of the public website operated by Ohanacy, Inc. (“Ohanacy,” “we,” “our,” or “us”), including ohanacy.com and related public website pages, content, contact forms, marketing materials, and informational services.
By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the website.
1. About Ohanacy
Ohanacy provides technology for senior care operations, communication, reporting, care visibility, and related workflows. The public website is intended to provide general information about Ohanacy, our company, our services, and ways to contact us.
These Terms apply only to the public website. They do not govern use of the logged-in Ohanacy Platform by senior living communities, care teams, operators, residents, families, or authorized users. Use of the Ohanacy Platform is governed by separate platform terms, customer agreements, and, where applicable, business associate agreements.
2. Website Use
You may use the website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website in any way that violates applicable law or regulation
- Attempt to gain unauthorized access to any system, account, platform, or data
- Interfere with the security, availability, or performance of the website
- Submit false, misleading, unlawful, harmful, or inappropriate information
- Copy, scrape, crawl, or harvest website content except as permitted by law
- Use the website to transmit malware, spam, or other harmful code
- Misrepresent your identity, organization, or relationship with Ohanacy
We may restrict, suspend, or block access to the website if we believe your use violates these Terms or creates risk to Ohanacy, our users, customers, or services.
3. Informational Content Only
The content on the public website is provided for general informational and marketing purposes only. It may describe Ohanacy’s products, services, vision, features, security practices, and potential use cases.
Website content does not create a customer relationship, business associate relationship, partnership, employment relationship, or professional services relationship unless separately agreed in writing.
Nothing on the public website should be interpreted as medical advice, clinical guidance, legal advice, compliance advice, or a substitute for professional judgment.
4. No Emergency or Clinical Use
The public website is not intended for emergency, clinical, medical, or resident care use.
Do not use the public website to submit urgent care information, medical emergencies, protected health information, resident records, or other sensitive care-related information.
If there is a medical emergency or urgent care issue, contact the appropriate care provider, emergency services, or responsible care team directly.
5. Contact Forms and Submitted Information
If you submit information through a website contact form, demo request, email link, or other public website feature, you agree that the information you provide is accurate and that you have the right to submit it.
You should not submit sensitive health information, resident information, protected health information, confidential customer information, or other restricted data through the public website unless Ohanacy has specifically authorized that method in writing.
Information submitted through the public website is handled according to our Privacy Policy.
6. Ohanacy Platform
The logged-in Ohanacy Platform is separate from the public website. Platform access is limited to authorized users approved by Ohanacy or its customer organizations.
Public website access does not give you the right to access the Ohanacy Platform, customer data, resident data, care team information, reports, alerts, messages, or other restricted platform materials.
7. Intellectual Property
The website and its content, including text, graphics, logos, designs, icons, images, software, product names, service names, and other materials, are owned by Ohanacy or its licensors and are protected by intellectual property laws.
You may view and use the website for personal, informational, or business evaluation purposes. You may not copy, modify, distribute, sell, lease, reverse engineer, publicly display, or create derivative works from website content without our prior written permission, except as permitted by law.
The Ohanacy name, logo, product names, and related marks may not be used without our prior written consent.
8. Third-Party Links and Services
The website may contain links to third-party websites, tools, or resources. These links are provided for convenience only.
Ohanacy does not control and is not responsible for third-party websites, content, privacy practices, security practices, or services. Your use of third-party websites is at your own risk and may be governed by separate terms and policies.
9. Privacy
Your use of the website is also governed by our Privacy Policy, available at:
https://ohanacy.com/privacy-policy/
Please review the Privacy Policy to understand how we collect, use, disclose, and protect information submitted through or collected from the public website.
10. Security
You agree not to test, scan, probe, or attempt to bypass the security of the website or any Ohanacy system without prior written authorization.
If you believe you have discovered a security issue, please contact us at:
Do not publicly disclose security issues or access, modify, or delete data without authorization.
11. Website Availability and Changes
We may update, modify, suspend, or discontinue any part of the website at any time without notice.
We do not guarantee that the website will always be available, uninterrupted, secure, accurate, complete, or error-free.
12. Disclaimer of Warranties
The website and all website content are provided “as is” and “as available.”
To the fullest extent permitted by law, Ohanacy disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security.
We do not warrant that the website will meet your requirements or that it will be uninterrupted, error-free, secure, or free of harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, Ohanacy and its officers, directors, employees, contractors, advisors, agents, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of, or inability to use, the website.
This includes damages for lost profits, lost revenue, lost business opportunities, loss of data, business interruption, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, Ohanacy’s total liability for any claim arising out of or relating to the public website will not exceed one hundred dollars ($100).
14. Indemnification
You agree to defend, indemnify, and hold harmless Ohanacy and its officers, directors, employees, contractors, advisors, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your use of the website
- Your violation of these Terms
- Your violation of applicable law
- Your submission of false, misleading, unlawful, or unauthorized information
- Your infringement or violation of another person’s rights
15. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the public website will be resolved in the state or federal courts located in Washington, unless otherwise required by applicable law.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date above.
Your continued use of the website after updated Terms are posted means you accept the updated Terms.
17. Contact Us
For questions about these Terms, contact us at:
Ohanacy, Inc.
Email: support@ohanacy.com